Limitless Possibilities for Consumer Retail
retailciooutlook Limitless Possibilities for Consumer Retail

Terence Mills, CEO, AI.ioTerence Mills, CEO
Chatbots, drones, driverless cars—it is an endless list of possibilities; artificial intelligence is used practically everywhere, from consumer products to healthcare, retail to manufacturing, and entertainment. News about extraordinary accomplishments in the fields of language translation, image recognition, and gaming among others—all driven by AI—happen every now and then. However, business ambitions for using artificial intelligence often don’t meet the expectations as far as the execution is concerned. But is about to change the scenario for enterprises.’s recently launched, PLATO—perceptive learning artificial-intelligence technology operating—platform powering applications in machine learning, deep learning, natural language processing, computer vision, and cognitive AI for both consumer and enterprise use cases.

PLATO is built on the IBM Watson and Google backbones, and one of its main focuses is catering to businesses that have retail consumers in various industry segments. It delivers cognitive AI capabilities, allowing it to think and reason like a human and is changing how individuals experience their lives through interactive, natural language products while also changing the nature of work within the enterprise. works with businesses of all sizes to create applications that can be integrated with PLATO, based on specific business needs and objectives. This custom integration will enable the enterprise to harness the AI computing power of PLATO by using ‘intelligent AIs’ to convert customer insights into strategic engagement, automate and optimize processes, empower customer service and sales teams, take action in real-time using predictive data, and personalize cognitive engagement at scale.

One of the products that is currently developing in for residential real estate, consumer marketplace is Halo.

Halo will enable the tenants to speak to the system anytime, from any room in the apartment

“An AI powered butler that can be deployed in residential rental buildings for tenants use both while at home and away from home. Halo will enable the tenants to speak to Halo anytime, from any room in the apartment or on any mobile device,” states Terence Mills, CEO of Halo will undertake several tasks for the tenant, including ordering food, unlocking the door if the tenant forgets the key, booking travel tickets, booking event tickets, controlling the smart home, and even providing security by recognizing the person at the door and determining if he or she is a threat or not, and much more. Halo’s connection to PLATO is achieved through a wall-mounted tablet. Even more exciting is when Halo will “come to life” when interfaced with Softbank’s Pepper robot who will be in lobbies of luxury buildings where Halo instances are installed.

Broadway Insights is another product that has built, for the entertainment industry. The platform leverages PLATO to introduce new sources of growth in the Broadway and Off-Broadway entertainment industry while strengthening the role of people by providing them with unique insights that lead to intelligent production and profitability decisions.

Continuing to expand the capabilities of their products and explore the opportunities in several sectors, the team is focused on partnering with providers in a myriad of markets and developing more applications that will leverage the computing power of PLATO. Grabbing the opportunity in the Chinese AI industry that is being largely funded by the government, is in the process of pursuing a $50 million Series B raise in China. “We see the potential to grow to be almost limitless. Our goal is to build cognitive, AI applications for PLATO in consumer and enterprise markets that change the nature of work and how people live their lives in ways they could only have imagined," concluded Mills. News

D2L’S Chief Strategy Officer Appointed to Canadian Federal Government’s Future Skills Council

Kitchener, Waterloo-D2L, the global learning technology leader, today announced that its Chief Strategy Officer, Jeremy Auger, has been appointed to the Canadian federal government’s Future Skills Council by Minister of Employment, Workforce Development and Labour, the Honourable Patricia A. Hajdu.

The Council will provide advice on skills development and training priorities for the future of work and areas for policy and program innovation. It will examine such issues as emerging and persistent skills gaps, identification of transferable skills and competencies sought across multiple sectors, new skills development approaches and technologies, and innovative measurement approaches, in order to offer timely and reliable evidence on in-demand skills and effective training models.

“It’s a real honour to serve on the Council on behalf of the team here at D2L, who are deeply engaged in strategizing and planning around the future of work and learning — not just in Canada, but around the world,” said Auger. “The globally disruptive, technology-driven changes that are upon us will have a tremendous impact on the way we — and our children — learn and work, and I’m pleased to do my part to guide the discussion around that future.”

In a world where disruptive technologies such as AI, machine learning, the internet of things, 3D printing, quantum computing and nanotechnology are changing the way we live, work and learn, it is a challenge for Canadian workers and employers to keep pace with this momentous change. The new Council will help the federal government better understand economic drivers now and into the future — and will help shape the labour force response to support inclusive growth to the benefit of all Canadians.

“As technology, automation and demographic shifts continue to change the nature of work and the skills required of the workforce, our systems of education and training need to adapt, which is why we strongly support this kind of action and focus by the federal government,” said Auger. “Together, we can innovate to address education and reskilling needs for the future of our country.”

Auger drives company-level strategy within D2L and provides executive leadership of government relations and public affairs, mergers and acquisitions, corporate communications, labs, IP strategy, and philanthropy. He participates on several boards, including as Chair of the Economic Development Advisory Board for the City of Kitchener (Canada), a board member for the IMS Global Learning Consortium, a national board member for the IT Association of Canada (ITAC), and member of several other for-profit and nonprofit boards.

Jeremy has an Honours BMath in Computer Science from the University of Waterloo, and a Master of Science in Management from Wilfrid Laurier University.